Every year around this time we ask our members to complete our Annual Member Survey, which is incredibly important for improving the services we offer to members. We would really appreciate it if you could take
just 10 minutes to fill out this year’s survey.
As a special thank you, one lucky respondent will be selected at random and win a year’s free Canoe Wales membership. The survey and prize draw will be open for responses until
midnight on 31 January 2022.
Last year, the survey results were understandably dominated by the COVID-19 lockdown and associated restrictions on paddling.
In response to your feedback (and on behalf of the consortium of watersports NGB’s in Wales), we advocated for a change in the wording of the associated FAQ which was overly restricting watersports activity in comparison with other land-based activity. This led to the opening up of paddling activity in Wales as soon as was practically possible given the complex and challenging health situation in Wales.
You also told us how much you value our communications. In response, we’ve further increased the engagement with you as members through an increase in social media activity, website content and new monthly member e-news. All in an effort to keep you informed and updated and to help you get the most from your membership of Canoe Wales.
We’ve released six more paddling trails to help you organise a paddling trip in new locations, which many of you tell us you value. We’ve also supported over 17 clubs to successfully receive grants from the Sport Wales Be Active Wales fund and are working with British Canoeing on a webinar programme to further support clubs with a range of club development needs.
As ever, we know there is more we can do but we would really like to hear from you! We really do listen to your feedback, and we will make every effort to ensure your needs as a Canoe Wales member are met.
So, now is your chance – and we look forward to reading your responses!
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